Copyright & Takedown Policy

Madcat hosts video content that creators upload to apply to brand campaigns. We take infringement and illegal content seriously and respond to properly formatted notices under both the US Digital Millennium Copyright Act (DMCA) and the EU Digital Services Act (DSA).

1. Reporting copyright infringement (DMCA, 17 U.S.C. § 512)

If you believe in good faith that content hosted on Madcat infringes your copyright, send a written notice to our designated agent (Section 3) that includes all of the following:

• A physical or electronic signature of a person authorised to act on behalf of the copyright owner.
• Identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works are covered).
• Identification of the material claimed to be infringing, with enough detail (URL, campaign id, creator handle) for us to locate it.
• Your contact information: name, address, telephone number, and email.
• A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

Incomplete notices may not be processed. False or bad-faith notices may result in legal liability under 17 U.S.C. § 512(f).

2. Counter-notice procedure

If material you uploaded is removed under a DMCA notice and you believe the removal was the result of mistake or misidentification, you may send a counter-notice to our designated agent that includes:

• Your physical or electronic signature.
• Identification of the removed material and the location at which it appeared before removal.
• A statement, under penalty of perjury, that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
• Your name, address, and telephone number.
• A statement that you consent to the jurisdiction of the US federal court for the judicial district in which your address is located (or, if outside the US, the federal court for any district in which Madcat may be found), and that you will accept service from the person who provided the original notice.

If we receive a valid counter-notice, we may restore the material in 10 to 14 business days unless the original complainant notifies us that they have filed a court action seeking a restraining order.

3. Designated agent (US DMCA)

Madcat’s designated agent for receiving DMCA notices is:

4. Notice-and-action mechanism (EU DSA, Article 16)

If you believe content on Madcat is illegal under EU or Member-State law (including copyright infringement, defamation, incitement, terrorism content, child sexual abuse material, or otherwise unlawful material), you may submit a notice at any time, free of charge, at trust@madcat.gg.

Your notice should include:

• A clear and substantiated explanation of why you believe the content is illegal.
• The exact location of the content (URL, campaign id, creator handle).
• Your name and contact details, unless the notice concerns content for which the law allows anonymous reporting (e.g. certain CSAM reports).
• A statement made in good faith that the information is accurate and complete.

We will confirm receipt without undue delay and process the notice in line with the DSA timing expectations. We will notify you of our decision and inform you of available redress mechanisms, including the internal complaint-handling process at appeals@madcat.gg and the right to refer the matter to a certified out-of-court dispute settlement body.

5. Trusted flaggers

Notices submitted by trusted flaggers designated under DSA Article 22 are processed with priority. If you are a trusted flagger, identify yourself in the notice header.

6. Repeat-infringer policy

Madcat will, in appropriate circumstances, terminate the accounts of users who are repeat infringers. We track strikes per account. Three valid copyright strikes within any 12-month window will result in account termination and forfeiture of any pending payouts subject to the related deliverable.

7. Misuse of this policy

Filing a knowingly false notice — whether under the DMCA, the DSA, or otherwise — may result in liability under applicable law and termination of your Madcat account. We may publish statistics about misuse in our annual transparency report as required under DSA Article 24.

8. Contact

Copyright (DMCA): dmca@madcat.gg
Illegal content (DSA): trust@madcat.gg
Appeals: appeals@madcat.gg
General legal: legal@madcat.gg